When to request help
Water in a finished or unfinished basement, sump pump failure, seepage after heavy rain, and wet carpet or drywall concerns. Use this checklist to gather the details that matter before you request a callback.
Useful details to gather
- Photograph every affected room before moving items
- Avoid plugged-in devices near water
- Write down the likely source and discovery time
- List flooring/walls/cabinets touched by water
- Save receipts for temporary mitigation supplies
- Do not disturb suspected sewage-contaminated areas without proper protection